FAQs

FAQs

I’ve forgotten my TurnItIn password.  What do I do?

I’m trying to add my students to Moodle but I can’t find their usernames there

I’ve forgotten my password for Learning Assistant what do I do?

eILP – I don’t see my class on eILP

Smartscreen – I don’t have access to a particular Smartscreen resource.

Connect iPad to Whiteboard

Wifi isn’t working from my classroom

How do I mark eRegisters from home?

I’ve forgotten my TurnItIn password. What do I do?

Click on forgot our password. Click here on the log in screen. https://www.turnitinuk.com/login_page.asp
turn it in 2

I’m trying to add my students to Moodle but I can’t find their usernames there

A student has to log into a PC on College premises and click on Moodle for their usernames and passwords to be activated. Once they’ve done this, you will be able to see their accounts in Moodle.

I’ve forgotten my password for Learning Assistant what do I do?

learning assistant

eILP – I don’t see my class on eILP

If you are a:
• Coordinator – you should automatically see the class. If you don’t see it, check with your HoD’s PA that you are actually on the system as a Coordinator
• Personal Tutor – ask the Course Coordinator to manually add you as a Personal Tutor – see video here for instructions on how to
• Teacher – ask the Course Coordinator to manually add you as a subject teacher – see video here for instructions on how to.

Smartscreen – I don’t have access to a particular Smartscreen resource.

Each Smartscreen resource has to be individually ordered. The College selects a group of resources every year, based on requests and potential usage. If you want access to a specific one:
Email martin.peoples@nwrc.ac.uk to get access, if we have it, or to request that we purchase it

Connect iPad to Whiteboard

iPads can easily be connected to interactive whiteboards. This is available in certain classrooms. If you want it for your room simply put in an ICT Helpdesk ticket requesting this facility. You will then one of the TEL Mentors to demonstrate this to you. Request this from the TEL Toolbox Help service.

Wifi isn’t working from my classroom

Put in an ICT Helpdesk ticket requesting this facility. It is relatively straightforward to resolve and shouldn’t take long.

How do I mark eRegisters from home?

Use the Remote Desktop service on your home PC. For full details of how to do this look up Remote Desktop on the College’s Staff Portal A-Z of Forms/Policies.

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